About Roadrunner Email

Roadrunner email, also known as Time Warner Cable (TWC) email, was a popular email service tied to the Roadrunner Internet Service, which later became Time Warner Cable Internet. When Charter Communications acquired Time Warner Cable in 2016, the combined company was rebranded as Spectrum. As a result, Roadrunner email services underwent a branding change as well and are now more commonly referred to as Spectrum Webmail.

Here's a brief overview of Roadrunner email and its services

Email Service : At its core, Roadrunner provides standard email functionalities. Users got an email address that ended in "@rr.com" and could send, receive, and store emails using this service.

Webmail Access : Users could access their Roadrunner email through a web browser, which allowed for flexibility and ease of access from any computer with an internet connection.

Spam Protection : The email service came with built-in spam protection to help keep users' inboxes free from unwanted emails.

Security Features : Roadrunner email implemented security measures to protect user accounts and personal data.

Storage : Roadrunner email initially offered limited storage for emails, but as is the trend with many email providers, the storage capacity grew over time.

Integration with Time Warner Services : Since Roadrunner email was part of the Time Warner ecosystem, users often found integration points with other Time Warner services, such as its Internet and TV offerings.

Migration to Spectrum : After the rebranding to Spectrum, existing Roadrunner email accounts were not shut down. Instead, users could still access their "@rr.com" email addresses, but new users were directed towards Spectrum's new email and webmail services.

If you are an existing Roadrunner email user or considering accessing any old emails from such an account, it's a good idea to visit Spectrum's official website or contact their support for updated information and assistance.

How do I create & Setup a new Roadrunner email account

Roadrunner email which is often referred to as Time Warner Cable or Spectrum email is a service offered by Spectrum (previously from Time Warner Cable). If you want to set up a new Roadrunner email account, you need to be a subscriber of their internet services.

Here, how you can set up a new Roadrunner email account

Step 1 : Subscribe to Spectrum Internet Service

If you are not a subscriber, you need to sign up for Spectrum internet service. A primary email account will be created when you set up your internet service.

Step 2 : Visit the Spectrum Webmail Site

Go to the Spectrum official webmail site.

Step 3 : Sign In

Use your Spectrum username and password to log in. If you have never logged in before, you need to create your online Spectrum account first.

Step 4 : Setting Up Additional Email Accounts

Once you are logged in, navigate to Settings or Manage Account.

Look for options related to email setup or email management.

From here, you should have the option to create additional email accounts, depending on your subscription type.

Step 5 : Follow the given Instructions

Fill in the necessary information to create a new email account.

Step 6 : Configure on Email Clients

If you want to use your Roadrunner email with an email client like Outlook, Thunderbird, or on your smartphone, you will need the following settings:

  • Incoming Server : mail.twc.com
  • Incoming Server Port : 993 (for IMAP) or 995 (for POP3)
  • Outgoing Server : mail.twc.com
  • Outgoing Server Port : 587
  • SSL : On for both incoming and outgoing servers
  • Authentication : Your full email address (example, username@rr.com) and email password.

Step 7 : Finish

Complete any other necessary settings or preferences as prompted.

This way you are able to create or set up a new Roadrunner email account as per your convenience username or password.

Information about accessing a Roadrunner email account

As of my last update in September 2021, Roadrunner email, which eventually became known as Spectrum or TWC (Time Warner Cable) email, is accessed through Spectrum's website or using email clients through IMAP/SMTP configurations. Here's how you can access your Roadrunner (TWC) email account:

Via Web

Spectrum Webmail

  • Go to the Spectrum Webmail login page: https://webmail.spectrum.net
  • Enter your email address and password.
  • Click on the "Sign In" button to access your email.
  • Via Email Clients (like Outlook, Thunderbird, etc.)

If you want to set up your Roadrunner/TWC email in an email client, you'll need the following IMAP and SMTP settings :

IMAP Settings :-

  • Server : mail.twc.com
  • Port : 993
  • Security : SSL/TLS
  • Username : Your full email address (including @rr.com or @twc.com etc.)
  • Password : Your email password

SMTP Settings :-

  • Server : mail.twc.com
  • Port : 587
  • Security : SSL/TLS
  • Username : Your full email address (including @rr.com or @twc.com etc.)
  • Password : Your email password

Add these settings to your email client when prompted. Ensure that you've enabled the "My outgoing server (SMTP) requires authentication" option if it's available, and use the same settings as your incoming server.


If you're having issues accessing your Roadrunner email :

Password Reset : If you forget your password, you can reset it using Spectrum's online tools.

Inactive Account : If you don't use your Roadrunner or TWC email for an extended period, it might become inactive. In such cases, contact Spectrum customer support for assistance.

Contact Support : If you have any other issues, it's a good idea to get in touch with Spectrum's customer support.

Remember, over time, ISPs and email providers can update their access methods or servers. If the above details do not work, it's always a good idea to check the official website of Spectrum or contact their customer support for the most recent instructions.

Various steps for Reset my Roadrunner email password

Resetting your Roadrunner (now generally known as Spectrum) email password involves a few steps. Here's how to do it :

Step 1 : Visit the Spectrum Webmail Page

Go to the Spectrum Webmail login page at https://webmail.spectrum.net/

Step 2 : Forget Email Password

Click on the "Forgot Email Password?" link.

Step 3 : Check If You've Used The Password Reset Tool Before

If this is the first time you're using the password reset tool, you'll be prompted to provide your modem's MAC address (you can typically find this on a label on your modem). Click on "I don’t know my email password" to proceed.

If you've used the tool before, you'll be asked to enter your Roadrunner (Spectrum) email address.

Step 4 : Verification

You might be prompted to answer a security question, especially if this is not the first time you're resetting your password. If you've set up a security question before, provide the answer. If you didn’t set it up or if your answer is incorrect, you might need to contact Spectrum support.

Step 5 : Reset the Password

After answering the security question or completing the necessary verification, you'll be prompted to reset your password. Create a strong password (ideally with a mix of letters, numbers, and symbols) and confirm it.

Step 6 : Login With New Password

Once you've successfully reset your password, go back to the Spectrum Webmail login page and use your new password to log in.

If you run into any issues, consider reaching out to Spectrum's customer service for further assistance.

What are the Roadrunner Spectrum Email POP3 & IMAP Server Settings?

If you are looking to set up your Roadrunner (now Spectrum) email on a third-party application like Outlook, Thunderbird, or Mac Mail, you will need the correct server settings. Here are the server settings for Roadrunner & Spectrum email:

IMAP Settings (Recommended)

  • Server : mail.twc.com
  • Port : 993
  • Security : SSL/TLS
  • Username : Your full email address (example, username@rr.com)
  • Password : Your email password

POP3 Settings

  • Server : mail.twc.com
  • Port : 995
  • Security : SSL/TLS
  • Username : Your full email address (example, username@rr.com)
  • Password : Your email password

SMTP (Outgoing Mail Server) Settings

  • Server : mail.twc.com
  • Port : 587
  • Security : SSL/TLS (or STARTTLS if available)
  • Authentication : Yes
  • Username : Your full email address (example, username@rr.com)
  • Password : Your email password

Using IMAP is generally recommended over POP3, especially if you access your email from multiple devices. IMAP ensures that your email is synced across all devices, while POP3 downloads messages to a specific device.

If you are still having problems with setting up your Roadrunner email to any Third-party application visit the official website for Spectrum to contact the customer support team for further help.

How do I Contact Roadrunner customer service for a quick fix?

Roadrunner was rebranded as Spectrum after the merger of Time Warner Cable (TWC) and Charter Communications. So, if you are looking for customer support regarding a Roadrunner email or any related service, you must contact Spectrum customer service for help.

Here is how you can contact Spectrum or Roadrunner/TWC customer service

By Phone

For general customer support and technical assistance, you can call the number provided on their official website.


Go to the Spectrum support page: https://www.spectrum.net/contact-us/

Here, you can find various contact options, including live chat.

Visit a Spectrum Store

If you prefer to speak with someone in person, Spectrum has retail locations in many areas. Search for a local store nearby.

Via Social Media platform

Spectrum has active social media profiles on platforms like Twitter and Facebook. They often have support teams monitoring these platforms and responding to customer inquiries.

Virtual Assistant

Spectrum's website often features a virtual assistant or chatbot that can help answer common questions or direct you to the right support channel.

If you are trying to resolve an issue with your Roadrunner email account or any related service provided by Roadrunner, please mention the issue you are facing so that they can take you to the specific department for further help.

Remember that customer service numbers or methods might change over time, so the best way is to reach out to the official website for the correct or accurate information.

How do I set up my Roadrunner email on my iPhone?

To set up your Roadrunner( rr.com) email on an iPhone, you can use the Mail app and add your Roadrunner email to your iPhone.

Here are step-by-step guides to help you through the process:

step 1: Open the "Settings"

step 2: Go to the "Mail, contact, calendar"

step 3: Click on "Accounts" or "My Account"

step 4: Tap on the "Add new account"

step 5: Select "Other"

step 6: Enter Your Details

  • Name: Enter the name you want to show
  • Email: Your full Roadrunner email account
  • Password: Your Roadrunner email password
  • Description: Roadrunner or rr.com

step 7: Click on "Next"

step 8: Choose "IMAP"( we recommend IMAP instead of POP3 for mobile devices)

Under 'Incoming Mail Server:

  • Hostname: mail.twc.com
  • Username: Your full Roadrunner email address.
  • Password: Your Roadrunner email password.

Under 'Outgoing Mail Server:

  • Hostname: mail.twc.com
  • Username: Your full Roadrunner email address.
  • Password: Your Roadrunner email password.

step 9: Tap "Next"

step 10: Click on "Save"( you will get save on right top on the screen)

These steps will help you set up your Roadrunner(rr.com) email account on your iPhone. This will allow you to send or receive email from your smartphone. Still, If someone is facing problems adding your Roadrunner email account they can contact the Roadrunner customer service for more help.


Roadrunner email, an integral component of the Time Warner Cable ecosystem, has long been a staple for many in their daily digital communications. Its robust features, ranging from reliable email functionalities to enhanced security measures, made it a preferred choice for a vast number of users. While the evolution and eventual rebranding to Spectrum Webmail marked a new chapter, the legacy of Roadrunner email remains significant. This website is dedicated to offering thorough understanding about the Roadrunner email service's history, characteristics, and complexities, making sure that both former and current users have the necessary information readily available. Whether you're a long-time "@rr.com" user or just seeking historical information, we hope this platform has been insightful and valuable.


This website offers information regarding the Roadrunner and related services. We tried every effort to make sure that the information given on this website is completely accurate and current results tested many times in many ways. This website operates independently and is not directly associated, or connected with any specific company, brand, or any service. Our goal is to provide accurate information to the visitors so that they can get the solution for any issue related to Roadrunner email and its services.